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ScriptCenter pharmacy refill kiosk opens

By Capt. Jeffery Taylor, 5th Medical Support Squadron / Published March 23, 2011

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MINOT AIR FORCE BASE, N.D. -- The 5th Medical Group has made available a state-of-the-art ScriptCenter pharmacy refill kiosk at the Exchange for beneficiary use.

Personnel assigned to the 5th MDG said they installed the new kiosk next to clothing sales for convenience of all. It will also offer free service to all dependents, retirees and eligible Department of Defense Identification card holders. 

Minot Air Force Base is the first in Air Force Global Strike Command to utilize this type of technology but similar kiosk's have being used at several other bases throughout the Air Force including Aviano Air Base, Italy and Moody AFB, Ga.

To use the new system, patients can call the refill line at 723-5052 and select ScriptCenter as the desired pickup location. Medication refills called in before 3:30 p.m. will be ready for pickup at the ScriptCenter kiosk after 2 p.m. the next duty day. The ScriptCenter kiosk offers more convenience as it can be used any time the Exchange building is open.

"For people who live downtown and work during the day, it can be difficult to find time to pick up refills," said Capt. Elaine Sit, 5th MDG pharmacist and acting diagnostic and therapeutic flight commander. "I am excited that patients will be able to have another option to pick up refills which will offer more convenience and flexibility."

Patients may pick up all refills at the ScriptCenter unless they include controlled substances, oversized, or refrigerated items. If for any reason the prescription isn't in ScriptCenter, a slip will print directing patients to pick up from the pharmacy located at the 5th MDG Clinic.

"It also makes prescription pick up more convenient since patients could potentially shop at the commissary and the Exchange, then pick up refills on the way out and head home," added Captain Sit. "This will allow more flexibility for our patients in planning trips to the base rather than having to center it on the hours the pharmacy is open."

For those who are under 18, the kiosk requires a prescription number and birth date. For everybody else, they'll need an ID and PIN established when setting up an account in ScriptCenter. Patients will then need to input a prescription number located on the prescription label. Patients may also add other eligible beneficiaries to an account once logged in.

"It falls directly in line with providing the best possible care to as many of our patients as possible in a way that is safe, convenient and cost effective," said Capt. Sit. "This investment in infrastructure may be able to reap greater returns in the end in terms of increased healthcare availability and overall patient satisfaction."

For more information on the specifics of how to order, a brochure is available at the pharmacy and ScriptCenter location.




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